Welcome to the Total Body Concept website (the “website”).

This website is owned and operated by Total Body Concept Ltd. (“Total Body Concept”, “us” or “we”). Our registered office is at 188 Salisbury Street, Central City, Christchurch 8013.  The registered NZBN is 9429037982294.

If you have any questions about these terms and conditions (the “Terms”) or have any comments to make about our website, please email us at info@totalbodyconcept.co.nz .

These Terms govern the way you use the website and the services we provide to you via the website, including the online booking service. By using the website to book beauty services, purchase products or Gift Certificates you are forming a contract with Total Body Concept and you agree to abide by these Terms.

Please read the Terms carefully before you submit any order to us. If you do not accept these Terms, you must not make a booking for any services made available to you by Total Body Concept Ltd.

These Terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information.


By accessing the website at https://totalbodyconcept.co.nz you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


  • Permission is granted to temporarily download one copy of the materials (information or software) on the Total Body Concept Ltd website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
    • modify or copy the materials.
    • use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
    • attempt to decompile or reverse engineer any software contained on the Total Body Concept Ltd website.
    • remove any copyright or other proprietary notations from the materials; or
    • transfer the materials to another person or “mirror” the materials on any other server.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by Total Body Concept Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


  • The materials on the Total Body Concept Ltd website are provided on an ‘as is’ basis. Total Body Concept Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  • Further, Total Body Concept Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Total Body Concept Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Total Body Concept Ltd website, even if Total Body Concept Ltd or a Total Body Concept Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


The materials appearing on the Total Body Concept Ltd website could include technical, typographical, or photographic errors. Total Body Concept Ltd does not warrant that any of the materials on its website are accurate, complete or current. Total Body Concept Ltd may make changes to the materials contained on its website at any time without notice. However, Total Body Concept Ltd does not make any commitment to update the materials.


Total Body Concept Ltd has not reviewed all the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Total Body Concept Ltd of the site. Use of any such linked website is at the user’s own risk.


Total Body Concept Ltd may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.


These terms and conditions are governed by and construed in accordance with the laws of New Zealand and you irrevocably submit to the exclusive jurisdiction of the courts.

9. Online Store

Gift Certificates

All gift certificates sold on this website are electronic vouchers delivered by email to the recipient’s inbox immediately after the purchase has been made.

Certificates have a 12-month expiry date.

Terms and Conditions for use of Gift Certificates

  • Certificates must be presented at time of arrival. Prices for treatments are subject to change.
  • Gift Certificates are redeemable for products or services at Total Body Concept.
  • Gift Certificates are not redeemable for cash and cannot be used for payment of other special deals.
  • Gift Certificates must be redeemed before the 12-month expiry date shown on the certificate.
  • Purchases exceeding available balance require difference paid by another method.
  • Lost or stolen certificates will not be replaced, refunded or redeemed.
  • Cancellations within 24 hours of your appointment may result in a cancellation fee being charged to the Gift Certificate.

We reserve the right to change any terms contained in these Terms of Use at any time.


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.


We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.